Docs
Guides, API references, and product updates for the SME Analytica platform.
9
Public docs
May 2026
Recent product updates
Safe
Public security scope
Getting Started
A public guide to the SME Analytica suite: Conversa for real estate, Facturia for WhatsApp-first invoicing, MenuFlow for restaurant operations, and consulting for custom agentic business systems.
The fastest way to understand what SME Analytica offers and which product or consulting path fits your business.
A public overview of how SME Analytica is organized across AI products, consulting delivery, data privacy, and integration surfaces.
Products
How Conversa helps real-estate agencies turn portal and CRM leads into qualified WhatsApp conversations, viewings, and clean human handoffs.
A practical guide to Facturia: WhatsApp-first invoicing, receipt capture, IVA support, and VeriFactu-ready workflows for Spanish autónomos and small businesses.
MenuFlow is SME Analytica's ROS-backed restaurant operating system work for QR ordering, live order operations, kitchen and staff coordination, and scoped restaurant implementations.
Conversa
A public, security-safe explanation of how Conversa connects lead sources, WhatsApp, catalogue context, bookings, and staff handoff.
The buyer-facing rules behind Conversa: fast first response, catalogue-aware qualification, booking, and safe escalation.
Developers
PLATFORM_UPDATES
These entries highlight new capabilities and features shipped to our products.
Session May Update
2026-05-04
Facturia
The public Facturia language now points to the live Spanish product site and explains the product as WhatsApp-first invoicing, receipt capture, IVA support, and VeriFactu-ready preparation with user confirmation.
Use honest wording: preparation, validation, confirmation, and certificate-aware workflows. Do not promise guaranteed AEAT acceptance or gestor replacement.
Session May Update
2026-05-02
Conversa
Conversa now treats catalogue readiness as part of buyer safety. Properties need enough current context before the assistant can resume, recommend, or book from them.
If a lead is paused, check both the lead state and whether the property is currently engageable before expecting the AI to resume.
Session May Update
2026-05-04
Conversa
Photo and message delivery paths now leave clearer operational evidence, so teams can distinguish attempted sends, confirmed delivery, read updates, and cases that need follow-up.
Use delivery state as evidence before telling staff or buyers that media was successfully delivered.
