AI agents for business operations

AI agents that ship to production,
built around the tools
your team already uses.

SME Analytica designs, builds, and operates AI agents that handle real customer work. We have two products in production — Conversa for real estate and Facturia for autónomos — and we build custom agentic systems for teams that need automation that actually runs.

See it work

Three products. Same operating pattern.

Each agent starts where work already arrives, turns messy inputs into structured context, and keeps a human review path visible.

Built for work generic software ignores

What SME Analytica does

SME Analytica builds AI agents for customer-facing and back-office work: WhatsApp leads, invoices, restaurant operations, and the tool handoffs around them. Our products prove the model; consulting brings the same operating discipline to custom workflows.

Platforms

Proof products. One operating spine.

Conversa, Facturia, and MenuFlow show the pattern: scoped agents, real integrations, production monitoring, and humans kept in the loop when judgment matters.

Conversa
Conversa · Real estate

The agent that never misses a lead.

WhatsApp AI for Spanish real estate agencies.

Conversa replies to buyer inquiries in 17 seconds median, qualifies intent, shares property context, and books viewings against your calendar. AI-first, with human handoff when needed.

IM
Real estate agency
online
Hola! Vi el piso en Avenida del Puerto. ¿Está disponible?
20:48
¡Hola! Sí, sigue disponible. ¿Quieres agendar una visita esta semana?
20:48 ✓✓
¿Mañana por la tarde?
20:48
Tengo mañana a las 17:30 o jueves a las 19:00. ¿Cuál te viene mejor?
20:48 ✓✓
17:30 perfecto
20:48
Median reply
17s
Appointments
39
Facturia
Facturia · Autónomos

Bookkeeping that starts in WhatsApp.

VeriFactu-ready bookkeeping that lives on WhatsApp.

Forward an invoice, ask for your IVA, or prepare reviewable invoice records in plain Spanish. Built to support Spanish autónomos without pretending to replace a gestor.

IVAreviewed
Facturia
WhatsApp bookkeeping
File this supplier invoice.
Filed. Q2 IVA draft updated. Send to gestor?
MenuFlow
MenuFlow is our ROS-backed restaurant operating system work: QR ordering, kitchen and staff workflows, live order updates, and controlled implementation for real venues.View restaurant system
Case study · 14 days

A Valencia agency handled 1,000+ buyer leads without slowing down.

A real estate agency in Valencia connected Conversa to their existing WhatsApp Business number. In two weeks, every buyer got a reply, with 17 seconds median AI response time, while the team kept showing properties.

AI-first, with human handoff when needed. Customer name kept private at their request.

See how Conversa works
1,067
Buyer leads handled
Across portals, web, and direct WhatsApp
904
WhatsApp messages handled
Inbound from buyers
478
AI replies sent
First contact and qualification
17s
Median AI response time
From buyer message to reply
95.3%
Replies under 5 minutes
Of all AI replies sent
39
Viewing appointments
Confirmed in calendar
61
Leads attended while agency was closed
Buyers handled 19:00-09:00
36
On weekends
Saturday and Sunday inquiries
Anonymized proof

Public proof without pretending every customer is a logo.

Private Valencia agency

1,067 buyer leads handled in 14 days, with 17s median AI response time and 39 viewings confirmed.

Live Facturia onboarding

Spanish autónomos can start from the public Facturia flow, with trial and pricing shown before commitment.

ROS-backed MenuFlow

Restaurant workflow work is grounded in QR ordering, dashboards, kitchen/staff flows, and realtime order updates.

Consulting

Need agents for your own operations?

We design, build, and operate agentic systems for business workflows: from SME operations to enterprise processes, with CRM, email, WhatsApp, documents, finance, calendars, and reporting connected around real work.

How it works

We operate the system, not just hand it off.

01

Map the workflow

We identify where AI should act, where it should wait, and where a human should take over.

02

Train on your context

Catalogs, FAQs, calendars, documents, rules, and edge cases become the agent's working memory.

03

Ship the first useful agent

Smallest useful agent live in 5-10 working days, then improved around real customer behavior.

See it on your own data.

30-minute call. We'll show you Conversa, Facturia, or a custom workflow against a real use case and tell you honestly whether it fits.