WHO WE ARE
Controlled multilingual WhatsApp AI for real-estate operations, with senior-led implementation and visible human boundaries.
SME Analytica builds controlled AI systems: multi-agent architectures, LLM integrations, and the backend infrastructure that makes them work with explicit operating and evidence boundaries.
SME Analytica started in Valencia in 2024 and builds from there for operational workflows in different markets.
We work close to the operation: defining the workflow, implementing the system, reviewing logs, and keeping the human owner and stop conditions visible.
Conversa is SME Analytica's flagship: controlled WhatsApp buyer-enquiry handling for real-estate teams in Spanish, English, and Arabic. Its public evidence page separates current product facts from claims that still require independent evidence.
SME Analytica also takes on consulting work for teams that need custom agents built around their existing operations.
Stack: Python, FastAPI, multi-agent systems, OpenAI and Anthropic APIs, Supabase, Docker, linked-device WhatsApp workflows, and Stripe. The team works in English and Spanish and ships remotely.
Delivery is senior-led. Security, privacy, support, and continuity responsibilities are documented per engagement, with external specialists named where they are used.
Senior-led implementation · explicit ownership
Each production engagement identifies the implementation owner, customer-success owner, support escalation path, external legal or security specialists, and exit procedure. Capabilities that are still being staffed or independently assessed are labelled as in progress.
CURRENT WORK
Conversa
Controlled lead response, qualification, and viewing handoff for real-estate teams in Spanish, English, and Arabic.
Facturia
WhatsApp-native, VeriFactu-ready. Forward an invoice, ask for your IVA, prepare records for your gestor. Live since April 2026.
Consulting
Multi-agent architectures, LLM integrations, WhatsApp and email automation, document workflows, and backend systems for teams that need AI in production.
MenuFlow
ROS-backed restaurant operating system work for QR ordering, kitchen and staff coordination, live order updates, and scoped implementation.
HOW WE WORK
Production over prototypes
Local validation, deployment, customer use, and independently verified outcomes are reported as separate evidence states.
Humans where judgment matters
Agents handle volume. Humans handle the conversations that need experience, context, and feel.
Global delivery
Built remotely from Valencia, deployed wherever the customer is. English and Spanish by default; integrations fit the tools your team already uses.
Have a workflow that needs to actually work?
Email sales@smeanalytica.com or book a 30-minute call. Whether AI fits your problem, you'll hear the honest answer. And when it doesn't, that too.