WHO WE ARE
Controlled multilingual WhatsApp AI for real-estate operations, with senior-led implementation and visible human boundaries.
SME Analytica builds production AI systems: multi-agent architectures, LLM integrations, and the backend infrastructure that makes them work in real customer hands, on real customer ground.
SME Analytica started in Valencia in 2024 and ships from there to customers wherever the workflow lives.
We work embedded in the customer's operation: not behind a screen building demos, but on the ground where the work happens. Code, deploys, audit logs, and pilot reviews all happen in the same room as the people whose work it changes.
Conversa is SME Analytica's flagship: controlled WhatsApp lead operations for real-estate teams in Spanish, English, and Arabic. Company-measured production results are published with methodology and limitations in the evidence report.
SME Analytica also takes on consulting work for teams that need custom agents built around their existing operations.
Stack: Python, FastAPI, multi-agent systems, OpenAI and Anthropic APIs, Supabase, Docker, real WhatsApp Business integrations, and Stripe. The team works in English and Spanish, ships remotely, and has delivered for international clients on data and engineering contracts.
Delivery is senior-led. Security, privacy, support, and continuity responsibilities are documented per engagement, with external specialists named where they are used.
Senior-led implementation · explicit ownership
Each production engagement identifies the implementation owner, customer-success owner, support escalation path, external legal or security specialists, and exit procedure. Capabilities that are still being staffed or independently assessed are labelled as in progress.
CURRENT DEPLOYMENTS
Conversa
Controlled lead response, qualification, and viewing handoff for real-estate teams in Spanish, English, and Arabic.
Facturia
WhatsApp-native, VeriFactu-ready. Forward an invoice, ask for your IVA, prepare records for your gestor. Live since April 2026.
Consulting
Multi-agent architectures, LLM integrations, WhatsApp and email automation, document workflows, and backend systems for teams that need AI in production.
MenuFlow
ROS-backed restaurant operating system work for QR ordering, kitchen and staff coordination, live order updates, and scoped implementation.
HOW WE WORK
Production over prototypes
Whatever ships runs in production. No demos rebranded as systems.
Humans where judgment matters
Agents handle volume. Humans handle the conversations that need experience, context, and feel.
Global delivery
Built remotely from Valencia, deployed wherever the customer is. English and Spanish by default; integrations fit the tools your team already uses.
Have a workflow that needs to actually work?
Email sales@smeanalytica.com or book a 30-minute call. Whether AI fits your problem, you'll hear the honest answer. And when it doesn't, that too.