Human control
ImplementedCustomer-facing workflows define when AI may act, when it must draft, and when it must stop for a named human.
Trust Centre
Controls you can inspect. No badge wall.
Conversa is built for controlled multilingual WhatsApp operations. This page separates what is implemented, what is in progress, and what has not been independently certified.
Audit trail
ImplementedConversa records workflow actions for operational review. Export scope is confirmed in each deployment.
Data minimisation
ImplementedPublic analytics accepts only approved metadata and excludes chat content, property data, and sensitive customer payloads.
Customer content training
ImplementedCustomer content is not intentionally used to train shared SME Analytica models. Provider handling follows contracted terms and deployment settings.
Public incident history
In progressPublic reporting starts from the stated baseline; historical uptime is not reconstructed.
External penetration test
In progressExternal testing and remediation are roadmap gates. No completed report is claimed.
ISO/IEC 27001
Not certifiedAn ISMS readiness assessment is planned. SME Analytica does not claim certification.
Canonical company record
SME Analytica
- Category
- Controlled multilingual WhatsApp AI for European real-estate operations
- Headquarters
- Valencia, Spain
- Legal identity
- Verification pending before public display
Exact subprocessors, retention, transfer safeguards, and deployment boundaries are confirmed in each production agreement. security@smeanalytica.com · privacy@smeanalytica.com
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